Frequently Asked Questions

The 2-year labor warranty covers workmanship on all installation aspects—cabinetry, tile work, plumbing fixture connections, and countertop mounting. Material defects fall under manufacturer warranties, but installation-related issues like loose tile, cabinet alignment problems, or fixture leaks are covered. This applies to all completed projects handled by 704 Bath & Kitchen's team.

Owner involvement means Chad Malmstrom oversees installation quality, reviews work at each phase, and handles problem-solving decisions on-site rather than through project managers. This eliminates communication delays and ensures installation details match the design consultation. Quality control happens in real time instead of after completion.

Tub-to-shower conversions eliminate the high step-over barrier that causes falls, create 30-40% more usable floor space, and reduce cleaning time since low-maintenance shower systems don't trap soap scum like tub edges. Frameless glass enclosures keep the bathroom feeling open. For anyone with mobility concerns or limited bathroom space, accessibility and functionality improve significantly.

Quartz is engineered and non-porous, so it never needs sealing and resists staining from makeup and toiletries without special care. Granite is natural stone that requires annual sealing to prevent water absorption around sinks. Quartz offers more consistent patterning, while granite has unique natural variation. Both handle heat and scratches well in bathroom environments.

Walk-in showers make sense when you rarely use the tub for bathing, need easier access due to mobility limitations, or want to maximize small bathroom space. They're ideal for master bathrooms in homes where kids have grown or for creating a spa-like experience. If young children need bathing space, keep at least one tub elsewhere in the home.

Waterproof grout contains additives that prevent water penetration between tiles, while sealing adds a protective coating that stops moisture from reaching the substrate beneath. Together they prevent mold growth behind tile, extend the life of the installation, and protect structural elements. Without proper sealing, even quality tile can develop leaks within a few years.

Focusing on a single project eliminates crew splitting and scheduling conflicts that extend timelines. The same team works continuously through each phase—demo, plumbing rough-in, cabinet installation, countertops, and finishing—without interruption. This approach reduces the gaps between phases that typically add weeks to remodeling projects when contractors juggle multiple jobs simultaneously.

Comfort-height toilets sit 2-3 inches higher than standard models, reducing the effort needed to stand from a seated position—especially helpful for aging homeowners or those recovering from surgery. Accessible vanities mount at heights that accommodate seated use and provide knee clearance underneath. Both features improve daily bathroom use without looking institutional.

Soft-close hardware prevents slamming that loosens cabinet joints and cracks door frames over time, extending cabinet life by years. It eliminates noise in open-concept homes where kitchen sounds carry into living spaces. The mechanism also protects dishes and glassware from impact when drawers close too quickly. It's a durability upgrade that also improves daily convenience.

Tile material choice creates the biggest cost variation—basic ceramic versus natural stone or designer porcelain. Pattern complexity matters too—herringbone and mosaic designs require more labor than straight-lay installations. Niche shelving, built-in benches, and waterproofing upgrades add to the scope. Finally, shower size and whether existing plumbing needs relocation affect total pricing.

The company manages permit applications and coordinates required inspections for plumbing changes, electrical work, and structural modifications. This removes the burden of navigating local building departments in Huntersville, Charlotte, and surrounding Lake Norman areas. Permit compliance ensures work meets code requirements and protects home resale value when inspection records are on file.

The consultation includes on-site space evaluation, discussion of functional needs and style preferences, and preliminary layout options. It covers material selections like countertop and tile choices, cabinet configurations, and fixture placement. This helps homeowners understand project scope and make informed decisions before committing to the remodel. No pressure sales, just planning and education.